Privacy Policy

1. Introduction

Albakio International ("we", "our", "us") operates the TickLearn mobile application ("App"). This Privacy Policy explains how we collect, use, and protect user information when using TickLearn.

TickLearn is an educational platform designed to help students practice quizzes, track academic performance, and improve learning outcomes.

By using TickLearn, users agree to the collection and use of information in accordance with this policy.

2. Information We Collect

TickLearn may collect the following information:

Personal Information:

• Name
• Email address
• Phone number
• Profile photo (optional)
• Student class/grade

Educational Information:

• Quiz attempts
• Quiz scores
• Performance statistics
• Study progress data

User Content:

• Study related content entered by users
• Quiz answers
• Learning activity records

TickLearn does not collect:

• Device information
• IP address
• Location data
• Analytics data
• Crash reports
• Advertising identifiers

3. How We Use Information

We use collected information only for educational purposes including:

• Creating user accounts
• Managing student profiles
• Providing quiz functionality
• Tracking academic progress
• Improving learning experience
• Supporting future app improvements
• Providing technical support

We do not sell, rent, or share user data with third parties.

4. Account Information

Users currently create accounts using:

• Email and password

Future versions may include:

• Guest login

Account deletion inside the app is currently not available but may be added in future updates.

5. Data Security

TickLearn uses secure systems and encrypted communication to protect user data.

Security practices include:

• Encrypted data transfer
• Secure storage
• Restricted data access
• Protection against unauthorized access

Although we apply security measures, no system can guarantee complete security.

6. Data Sharing

TickLearn does not share user data with:

• Advertisers
• Analytics providers
• Marketing companies
• Third-party SDK providers

Information may only be disclosed if required by law.

7. Third-Party Services

TickLearn currently does not use:

• Firebase services
• Analytics SDKs
• Advertising SDKs
• Payment gateways

If third-party services are added in future versions, this policy will be updated.

8. Children's Privacy

TickLearn is an educational app intended for students aged 13 years and above. Some students under 13 may also use the app for academic learning purposes.

We do not knowingly collect unnecessary personal data from children.

If a parent or guardian believes that a child has provided personal information without consent, they may contact us for removal.

9. Permissions Used

TickLearn may request the following permissions:

Internet Permission:
Used for account access and app functionality.

Storage Permission:
Used only for storing session related educational data.

Notification Permission (future update):
May be used for study reminders and educational alerts.

TickLearn does not use:

• Camera permission
• Location permission
• Microphone permission

10. Payments

TickLearn currently does not provide paid features.

Future versions may introduce:

• Premium features
• Subscriptions
• Paid educational content

This policy will be updated if payments are introduced.

11. Advertisements

TickLearn currently does not display advertisements.

Future updates may include advertisements. If implemented, this policy will be updated.

12. Data Retention

User data is kept only as long as necessary to provide educational services.

Data may be removed when:

• Accounts remain inactive
• System updates occur
• Users request removal (future feature)

13. Data Deletion Requests

Currently, account deletion inside the app is not available.

Users may request data removal by contacting:

Future updates may include account deletion functionality inside the application.

14. User Rights

Users may request:

• Access to their data
• Correction of incorrect information
• Data removal through email request

Requests can be sent to:

15. Policy Updates

This Privacy Policy may be updated when:

• New features are added
• Legal requirements change
• Security improvements are implemented

Updates will be reflected by changing the Last Updated date.

16. Contact Information

17. Consent

By using TickLearn, users agree to this Privacy Policy and the data practices described in this document.